Privacy Policy

Introduction

This Privacy Policy explains how swiftgrouse collects, uses, and protects personal information provided through this website. We are committed to safeguarding the privacy of individuals who interact with our services.

Information We Collect

When you submit an enquiry through our consultation form, we collect the following information:

• Full name
• Email address
• Organisation name
• Service selection details
• Any additional information you choose to provide in the message field

We also collect technical information through cookies, as detailed in our Cookies Policy.

How We Use Your Information

Personal information collected through this website is used for the following purposes:

• Responding to consultation enquiries and service requests
• Providing information about our environmental consulting services
• Preparing project proposals and quotations
• Maintaining records of client communications
• Improving website functionality and user experience

Legal Basis for Processing

We process personal data on the following legal bases under the UK General Data Protection Regulation:

• Consent: When you submit the consultation form, you provide explicit consent for us to process your data
• Legitimate interests: Processing is necessary for our business operations and responding to enquiries
• Contractual necessity: When processing is required to enter into or perform a service contract

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy. Enquiry data is typically retained for 3 years from the date of last contact. Data relating to active projects or contractual relationships is retained in accordance with legal and professional requirements.

Data Sharing and Disclosure

We do not sell or rent personal information to third parties. Information may be shared in the following circumstances:

• With service providers who assist in website hosting and email communications
• When required by law or regulatory authorities
• With professional advisers bound by confidentiality obligations

Your Rights

Under data protection legislation, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Security Measures

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website following changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at [email protected].